1. Refund Invoice
Description –
Admin User can issue Refund for a Paid Product. The steps to do the same are mentioned below.
- Login to the Admin site.
- Click Paid under Invoice tab.
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Click the Refund icon in the data table.
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Admin User needs to fill the required fields.
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The respective Refunded Invoice will display under Return -> Completed tab.
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2. Customer tab
Description –
Admin User can view and edit details like Profile, Invoice, Notification and Credits. Also, can view Mail Logs, SMS Logs, Login Info and add some Notes for the User.
- Click the User Tab and click the edit Icon.
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Admin User can edit all details of the respective User.
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Profile – Admin can edit and update the User’s Profile details.
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Invoice – Admin can view all the invoices of the respective users.
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Notification – Admin can edit and update the notification preferences and only the respective notifications will be triggered to the users.
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Login Info – Admin can see all the Login Time stamp of all Users.
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Notes – Admin user can add notes for all Users – it will be saved in the respective tab.
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Credits – Admin user can add and remove Credits to the Users wallet. Users can use the Credits to purchase the Products.
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Mail Logs – Admin user can view the emails triggered to the Users with date and time.
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SMS Logs – Admin user can view the SMS triggered to the Users with date and time.
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Bid History – Admin user can view Bid History for all the Products and for all Auctions.
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3. Campaign Email
Description –
Admin User intimate and let the Customers know about new Auctions in the site. Based on the campaign, Users will get to know
- Click the Campaign tab and choose Email template to be sent to Customers.
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Base Template – In Base Template, Admin can create template to add new templates.
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- Add New Template – Admin can also Add a New Template by clicking the advance toggle bar to modify the already created base template. The created template will display in the email template page
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- Edit Icon – Admin can edit the existing templates.
- Try Template Icon – Admin can test whether the created email templates are working.
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Create New Campaign – Admin can create the campaign to send the email to bulk users.
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Admin user need to fill all the required details – From Address & To Address.
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The added campaign will display in the create campaign data table page.
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- Edit Icon – Admin can edit and change the values.
- Send Campaign Icon – Admin can send the created campaign email to the respective selected users.
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4. Order Control
Description –
Admin User can manage Orders and Order Status for the Products.
- Click Pending under the Order Control tab to view the pending orders of the user.
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Pending Tab – Admin can see the Pending order status.
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New Tab – Admin can search the Pending Invoice ID and Product to confirm the product delivery – by confirming the popup displayed.
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Delivered Tab – Admin can see the delivered Products and view the details.
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5. ERP from Auction.io
Description –
Admin User can manage the Inventory using ERP.
- Admin can get the product details from other sites, e.g., Amazon using ASIN.
- Click Active under the listing tab and then click the add new single listing button.
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Add New Single Listing – Admin should enter the Amazon site product ASIN IDand fetch the Product details.
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